Keep Epic, ERP and enterprise applications running at their best without adding headcount. Healthcare-only support, managed end-to-end.
// Why Pivot Point Consulting
Most managed services vendors hand you a fixed package and ask you to fit inside it. We start the other way around, shaping coverage to your environment, your platforms and the way your team already works, so support extends your team.
That agility is backed by depth: an average of nine years of experience and five certifications per team member across Epic, ERP and enterprise systems. It is why we are rated #1 Best in KLAS for Managed IT Services four years running.
// Success story
Real outcomes from our healthcare application managed services clients.
Read more success storiesShowing story 1 of 2: MetroHealth
// What we cover
Our certified Epic specialists deliver Epic managed services across Cadence, Cogito and Community Connect, handling incidents, service requests, builds and upgrades, so clinical and revenue workflows stay stable while your team focuses on optimization.
Contractors have the perception that they're not invested. Eric and team showed they were invested in our joint goal to get tickets done, fix the system, and get the best care to our patients. He was very thoughtful and careful in meeting our expectations.
Disciplined upgrade and maintenance support that keeps EHR and enterprise systems current.
Fast, consistent Tier-1 IT resolution at scale, without growing internal headcount or cost.
Embedded, credentialed healthcare IT specialists deployed fast as a true extension of your team.
PerspectiveWhat’s keeping healthcare CIOs up at night? Our Client Advisory Board weighs in with their top five headaches for 2025. Read the blog.
GuideLearn how to discern whether your healthcare organization should pursue application rationalization before moving forward with new technology initiatives.
NewsHospitals are navigating a tough financial landscape, with rising expenses, increasing bad debt, and declining patient volumes putting pressure on already tight margins. As costs continue to climb, many organizations are turning to IT as a strategic area for savings.
Our most frequently asked healthcare application questions, answered.
Have any questions? →Healthcare application managed services are ongoing, outsourced support for your clinical and enterprise applications, covering daily maintenance, incident and service requests, upgrades and optimization to keep systems reliable.
