Success story · Tier-1 Epic & MyChart support
Legacy Health reduced its EHR support burden
Pivot Point took on Tier-1 Epic and MyChart support for clinicians and patients, resolving 4,000+ monthly contacts at a 90%+ rate.
Dedicated managed analytics resources and an operating framework that turn reporting backlogs into reliable, timely insight.
// Why Pivot Point Consulting
Most vendors sell fixed analytics packages or drop in a lone contractor. We start the other way around, building healthcare managed analytics around your platforms and intake process, so reporting scales as demand changes over time.
That agility is backed by depth: Epic Cogito developers, Clarity analysts, Power BI experts, and managed AI services for healthcare, from a team that treats every data point as a patient.
// Success story
Real outcomes from our managed analytics clients.
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// What we cover
Our managed analytics services provide dedicated Epic Cogito report developers, Clarity analysts and Power BI resources, plus a structured intake and SLA framework, so routine and strategic reporting is delivered reliably instead of piling up as a backlog.
She turned the report around in 30 minutes and showed them how to work with it themselves.
Ongoing, expert support for your Epic, ERP and enterprise applications, managed end-to-end.
Embedded, credentialed healthcare IT specialists deployed fast as a true extension of your team.
Disciplined upgrade and maintenance support that keeps EHR and enterprise systems current.
Our most frequently asked managed analytics & AI questions, answered.
Have any questions? →Managed analytics services give you dedicated reporting and analytics resources, plus an operating framework, so that reliable, timely insights are delivered as an ongoing service rather than a backlog.