Keep your EHR and enterprise systems current without the downtime, overtime and disruption that under-resourced Epic upgrades bring.
// Why Pivot Point Consulting
Most vendors hand you a fixed upgrade package and expect you to fit inside it. We start the other way around, shaping upgrade support to your release calendar, your integrations and the way your team already works throughout the year.
That agility rests on real depth: certified specialists who work across Epic and enterprise systems and wrap every release in governance. It is we’ve been rated #1 Best in KLAS for Managed IT Services for four years running.
// Success story
Real outcomes from our Epic upgrade clients.
Read more success storiesShowing story 1 of 2: MetroHealth
// What we cover
We manage Epic upgrades and Epic refuel programs end to end, planning each Epic version upgrade with structured release management, build support and testing, so new functionality lands on schedule without disrupting clinical or revenue workflows.
Pivot Point's experience in the clinician training arena helped us confirm our strengths and gaps.
Ongoing, expert support for your Epic, ERP and enterprise applications, managed end-to-end.
Fast, consistent Tier-1 IT resolution at scale, without growing internal headcount or cost.
Dedicated analytics resources and a managed framework that turn reporting into reliable insight.
PerspectiveWhat’s keeping healthcare CIOs up at night? Our Client Advisory Board weighs in with their top five headaches for 2025. Read the blog.
NewsHospitals are navigating a tough financial landscape, with rising expenses, increasing bad debt, and declining patient volumes putting pressure on already tight margins. As costs continue to climb, many organizations are turning to IT as a strategic area for savings.
GuideLearn how to discern whether your healthcare organization should pursue application rationalization before moving forward with new technology initiatives.
Our most frequently asked Epic upgrades and maintenance questions, answered.
Have any questions? →They cover the full cycle of vendor releases, patches, configuration changes and performance tuning for your EHR and enterprise applications, with governance that keeps change predictable and safe.
