If you run Epic, your CRM may already be built into it. Our Epic Cheers consulting work turns native tools into patient acquisition and retention.
// Why Pivot Point Consulting
If you run Epic, a capable healthcare CRM may be sitting unused inside it. Our Epic Cheers work builds the module so patient acquisition, marketing and service run natively in Epic, on data you already own, not a bolt-on platform.
The Epic Cheers vs Salesforce question is about fit. When your workflows and data already live in Epic, Epic Cheers CRM eliminates the need for a costly integration. Our consultants build the campaigns that make Epic CRM a real acquisition engine.
// Success story
Real outcomes from our Epic Cheers clients.
Read more success storiesSuccess story · ERP selection & RFP
We fast-tracked the RFP and evaluation for a Pacific Northwest medical center, landing a new ERP, including supply chain, under budget.
// What we cover
Our certified Epic consultants configure Epic Cheers to your service lines and access model, standing up the segments, templates and governance the module needs. Because it lives inside Epic, Cheers draws on data you already own, so there is no new platform to license or reconcile.
Collaborating with Pivot Point on a custom service let us regain control of our environment.
Weighing platforms? We implement and optimize the healthcare CRM that best fits your goals.
Get finance, HR and operations aligned and audit-ready across your whole Oracle environment.
Keep legacy CRM and outreach systems stable and supported while you migrate over to Cheers.
NewsIn a recent article from Healthcare IT Today, Michelle Lichte, Senior Partner of Professional Services, shares how organizations are using data analytics to improve claims management, utilization review, and care coordination.
NewsHospitals are navigating a tough financial landscape, with rising expenses, increasing bad debt, and declining patient volumes putting pressure on already tight margins. As costs continue to climb, many organizations are turning to IT as a strategic area for savings.
PerspectiveWhat’s keeping healthcare CIOs up at night? Our Client Advisory Board weighs in with their top five headaches for 2025. Read the blog.
Our most frequently asked Epic cheers questions, answered.
Have any questions? →Epic Cheers is Epic's native CRM, supporting patient acquisition, marketing and customer service directly inside Epic, using the clinical and scheduling data you already have.
